Account De-activated - Response - English

Created by PRATAP SURYA CHANDAR BALRAJ, Modified on Wed, 30 Oct, 2024 at 9:09 AM by Rav Kumar

For security reasons, all users need to be verified every 60 days and you’ve likely been deactivated by Timbernet 2.0 due to your store admin not re-activating your account within the 60-day timeframe.

 

Admin users can verify each other, while other users have to verified by an admin user.

 

For Admin Users: As an admin user, you can see who is pending verification on your dashboard or under the user section located via the left-hand panel. The 60-day verification cycle is counted from the date you verify the user. However, you don’t have to wait 60 days to re-verify your users if for example, you’ll be away/unavailable at the 60-day mark, you can log into Timbernet 2.0 and do so at any time. 

 

For more information on how to manage users in your store(s), please see the training videos under the help section.

 

You are verified now. Please try to log in again.


 


 

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